Terms and Conditions

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Agreement Between User and MattiesLoft.com
Welcome to www.mattiesloft.com. The www.mattiesloft.com website (the “Site”) is
comprised of various web pages operated by Mattie’s Loft Interiors (“Mattie’s Loft
Interiors”). www.mattiesloft.com is offered to you conditioned on your acceptance
without modification of the terms, conditions, and notices contained herein (the
“Terms”). Your use of www.mattiesloft.com constitutes your agreement to all such
Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.mattiesloft.com is an E-commerce site.
Mattie’s Loft Interiors provides interior design services.

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Privacy
Your use of www.mattiesloft.com is subject to Mattie’s Loft Interiors’ Privacy Policy.
Please review our Privacy Policy, which also governs the Site and informs users of our
data collection practices.

Electronic Communications
Visiting www.mattiesloft.com or sending emails to Mattie’s Loft Interiors constitutes
electronic communications. You consent to receive electronic communications and you
agree that all agreements, notices, disclosures and other communications that we
provide to you electronically, via email and on the Site, satisfy any legal requirement
that such communications be in writing.

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Your Account
If you use this site, you are responsible for maintaining the confidentiality of your
account and password and for restricting access to your computer, and you agree to
accept responsibility for all activities that occur under your account or password. You
may not assign or otherwise transfer your account to any other person or entity. You
acknowledge that Mattie’s Loft Interiors is not responsible for third party access to your
account that results from theft or misappropriation of your account. Mattie’s Loft Interiors and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. Mattie’s Loft Interiors does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.mattiesloft.com only with permission of a parent or guardian.

Online Interior Design
Online interior design is a virtual interior design service offered by Mattie’s Loft Interiors.
The service is executed entirely online, with no in-person designer meetings. Clients
submit detailed measurements of their room and inspiration images, and at the
completion of the project, are emailed (where applicable): a room layout, key elevation,
paint plan, visual board with inspiration images, visual board with furnishing and paint
selections, room overview with suggestions, shopping list, and one revision or
reselection. Clients do not receive any physical items and/or furniture, and must
purchase all items themselves.

Cancellation/Refund Policy
You may cancel your purchase of design services for a full refund up to seven calendar
days after the date of purchase, or the date on which Mattie’s Loft Interiors begins
receiving your components (e.g. room photos, room measurements, inspirational
photos). If you wish to cancel your purchase, you must notify us of your decision to
cancel at info@mattiesloft.com. We will notify you of your cancellation number within
three business days of cancellation. The payment for your invoice is processed by Mattie’s Loft Interiors. 1900 E. Victory Drive Suite 3, Unit 6188 Savannah, GA 31404. For more information, please contact us at 833-384-7374 or info@mattiesloft.com.
Unless otherwise noted, items sold by Mattie’s Loft Interiors are subject to sales tax in
select states in accordance with the applicable laws of that state.

Returns and Exchanges
Mattie’s Loft Interiors purchases are non-refundable.
To speak with Customer Support, please call us at 833-384-7374 or email us
at info@mattiesloft.com. We are available to assist you Monday-Friday, from 10am –
5:00pm EST.

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Payment
Payment is processed at time of purchase via credit card. We encrypt all credit card
information during transmission and storage, so that data is private and secure. The

payment for your invoice is processed by Mattie’s Loft Interiors. 1900 E. Victory Drive
Suite 3, Unit 6188 Savannah, GA 31404. For more information, please contact us at
833-384-7374 or info@mattiesloft.com. Unless otherwise noted, items sold by Mattie’s
Loft Interiors are subject to sales tax in select states in accordance with the applicable
laws of that state.

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Pricing Policy
All prices are in U.S. dollars and are subject to sales tax for residents of Georgia, in
accordance with state and local laws. Availability, prices and delivery rates are subject
to change. There may be errors in the prices, descriptions or images of certain
merchandise, and we must reserve the right to restrict orders of those items. Mattie’s
Loft Interiors has made every effort to ensure accurate information is presented on our
website; omissions and errors are subject to correction.

Links to Third-Party Sites/Third-Party Services
www.mattiesloft.com may contain links to other websites (“Linked Sites”). The Linked
Sites are not under the control of Mattie’s Loft Interiors and Mattie’s Loft Interiors is not
responsible for the contents of any Linked Site, including without limitation any link
contained in a Linked Site, or any changes or updates to a Linked Site. Mattie’s Loft
Interiors is providing these links to you only as a convenience, and the inclusion of any
link does not imply endorsement by Mattie’s Loft Interiors of the site or any association
with its operators.

Certain services made available via www.mattiesloft.com are delivered by third party
sites and organizations. By using any product, service or functionality originating from
the www.mattiesloft.com domain, you hereby acknowledge and consent that Mattie’s
Loft Interiors may share such information and data with any third party with whom
Mattie’s Loft Interiors has a contractual relationship to provide the requested product,
service or functionality on behalf of www.mattiesloft.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use
www.mattiesloft.com strictly in accordance with these terms of use. As a condition of
your use of the Site, you warrant to Mattie’s Loft Interiors that you will not use the Site
for any purpose that is unlawful or prohibited by these Terms. You may not use the Site
in any manner which could damage, disable, overburden, or impair the Site or interfere
with any other party’s use and enjoyment of the Site. You may not obtain or attempt to
obtain any materials or information through any means not intentionally made available
or provided for through the Site.

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All content included as part of the Service, such as text, graphics, logos, images, as well
as the compilation thereof, and any software used on the Site, is the property of Mattie’s
Loft Interiors or its suppliers and protected by copyright and other laws that protect
intellectual property and proprietary rights. You agree to observe and abide by all
copyright and other proprietary notices, legends or other restrictions contained in any
such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or
sale, create derivative works, or in any way exploit any of the content, in whole or in
part, found on the Site. Mattie’s Loft Interiors content is not for resale. Your use of the
Site does not entitle you to make any unauthorized use of any protected content, and in
particular you will not delete or alter any proprietary rights or attribution notices in any
content. You will use protected content solely for your personal use, and will make no
other use of the content without the express written permission of Mattie’s Loft Interiors
and the copyright owner. You agree that you do not acquire any ownership rights in any
protected content. We do not grant you any licenses, express or implied, to the
intellectual property of Mattie’s Loft Interiors or our licensors except as expressly
authorized by these Terms.

International Users
The Service is controlled, operated and administered by Mattie’s Loft Interiors from our
offices within the USA. If you access the Service from a location outside the USA, you
are responsible for compliance with all local laws. You agree that you will not use the
Mattie’s Loft Interiors Content accessed through www.mattiesloft.com in any country or
in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless Mattie’s Loft Interiors, its officers,
directors, employees, agents and third parties, for any losses, costs, liabilities and
expenses (including reasonable attorney’s fees) relating to or arising out of your use of
or inability to use the Site or services, any user postings made by you, your violation of
any terms of this Agreement or your violation of any rights of a third party, or your
violation of any applicable laws, rules or regulations. Mattie’s Loft Interiors reserves the
right, at its own cost, to assume the exclusive defense and control of any matter
otherwise subject to indemnification by you, in which event you will fully cooperate with
Mattie’s Loft Interiors in asserting any available defenses.

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Arbitration
In the event the parties are not able to resolve any dispute between them arising out of
or concerning these Terms and Conditions, or any provisions hereof, whether in
contract, tort, or otherwise at law or in equity for damages or any other relief, then such
dispute shall be resolved only by final and binding arbitration pursuant to the Federal
Arbitration Act, conducted by a single neutral arbitrator and administered by the
American Arbitration Association, or a similar arbitration service selected by the parties,
in a location mutually agreed upon by the parties. The arbitrators award shall be final,
and judgment may be entered upon it in any court having jurisdiction. In the event that
any legal or equitable action, proceeding or arbitration arises out of or concerns these
Terms and Conditions, the prevailing party shall be entitled to recover its costs and
reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in
regards to these Terms and Conditions or any disputes arising as a result of these
Terms and Conditions, whether directly or indirectly, including Tort claims that are a
result of these Terms and Conditions. The parties agree that the Federal Arbitration Act
governs the interpretation and enforcement of this provision. The entire dispute,
including the scope and enforceability of this arbitration provision shall be determined by
the Arbitrator. This arbitration provision shall survive the termination of these Terms and
Conditions.

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Class-Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis;
class arbitrations and class/representative/collective actions are not permitted. The
parties agree that a party may bring claims against the other only in each’s individual
capacity, and not as a plaintiff or class member in any putative class, collective and/ or
representative proceeding, such as in the form of a private attorney general action
against the other. Further, unless both you and Employer agree otherwise, the arbitrator
may not consolidate more than one person’s claims, and may not otherwise preside
over any form of a representative or class proceeding.

Liability Disclaimer
The information, software, products, and services included in or available through the
site may include inaccuracies or typographical errors. Changes are periodically added
to the information herein. Mattie’s Loft Interiors and/or its suppliers may make
improvements and/or changes in the site at any time.
Mattie’s Loft Interiors and/or its suppliers make no representations about the suitability,
reliability, availability, timeliness, and accuracy of the information, software, products,
services and related graphics contained on the site for any purpose. To the maximum
extent permitted by applicable law, all such information, software, products, services

and related graphics are provided “as is” without warranty or condition of any kind.
Mattie’s Loft Interiors and/or its suppliers hereby disclaim all warranties and conditions
with regard to this information, software, products, services and related graphics,
including all implied warranties or conditions of merchantability, fitness for a particular
purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Mattie’s Loft
Interiors and/or its suppliers be liable for any direct, indirect, punitive, incidental, special,
consequential damages or any damages whatsoever including, without limitation,
damages for loss of use, data or profits, arising out of or in any way connected with the
use or performance of the site, with the delay or inability to use the site or related
services, the provision of or failure to provide services, or for any information, software,
products, services and related graphics obtained through the site, or otherwise arising
out of the use of the site, whether based on contract, tort, negligence, strict liability or
otherwise, even if Mattie’s Loft Interiors or any of its suppliers has been advised of the
possibility of damages. Because some states/jurisdictions do not allow the exclusion or
limitation of liability for consequential or incidental damages, the above limitation may
not apply to you. If you are dissatisfied with any portion of the site, or with any of these
terms of use, your sole and exclusive remedy is to discontinue using the site.

Termination/Access Restriction
Mattie’s Loft Interiors reserves the right, in its sole discretion, to terminate your access
to the Site and the related services or any portion thereof at any time, without notice. To
the maximum extent permitted by law, this agreement is governed by the laws of the
State of Georgia and you hereby consent to the exclusive jurisdiction and venue of
courts in Georgia in all disputes arising out of or relating to the use of the Site. Use of
the Site is unauthorized in any jurisdiction that does not give effect to all provisions of
these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists
between you and Mattie’s Loft Interiors as a result of this agreement or use of the Site.
Mattie’s Loft Interiors’ performance of this agreement is subject to existing laws and
legal process, and nothing contained in this agreement is in derogation of Mattie’s Loft
Interiors’ right to comply with governmental, court and law enforcement requests or
requirements relating to your use of the Site or information provided to or gathered by
Mattie’s Loft Interiors with respect to such use. If any part of this agreement is
determined to be invalid or unenforceable pursuant to applicable law including, but not
limited to, the warranty disclaimers and liability limitations set forth above, then the
invalid or unenforceable provision will be deemed superseded by a valid, enforceable
provision that most closely matches the intent of the original provision and the
remainder of the agreement shall continue in effect.

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Unless otherwise specified herein, this agreement constitutes the entire agreement
between the user and Mattie’s Loft Interiors with respect to the Site and it supersedes
all prior or contemporaneous communications and proposals, whether electronic, oral or
written, between the user and Mattie’s Loft Interiors with respect to the Site. A printed
version of this agreement and of any notice given in electronic form shall be admissible
in judicial or administrative proceedings based upon or relating to this agreement to the
same extent and subject to the same conditions as other business documents and
records originally generated and maintained in printed form. It is the express wish to the
parties that this agreement and all related documents be written in English.

Changes to Terms
Mattie’s Loft Interiors reserves the right, in its sole discretion, to change the Terms
under which www.mattiesloft.com is offered. The most current version of the Terms will
supersede all previous versions. Mattie’s Loft Interiors encourages you to periodically
review the Terms to stay informed of our updates.

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Contact Us
Mattie’s Loft Interiors welcomes your questions or comments regarding the Terms.
Mattie’s Loft Interiors is located at 1900 E Victory Drive Suite 3, Unit 6188 Savannah,
GA 31404. Our email address is info@mattiesloft.com. Our telephone number is 833-
384-7374. Effective as of September 2023.